Return and Refund Policy
Golf Glide LLC sells new and used golf carts to customers throughout the United States. This policy explains how to request a return or refund.
1. Return Period
Eligible golf carts may be returned within 30 days after delivery.
To start a return, contact Golf Glide LLC within the 30-day return period and obtain return instructions before transporting or shipping the golf cart back.
2. Return Eligibility
[CONFIRM BEFORE PUBLISHING: Specify the required condition of returned golf carts, including whether use, registration, installation, damage, missing accessories, or other circumstances affect eligibility.]
Please retain the golf cart’s keys, charger, accessories, manuals, and other included items where applicable.
Any return eligibility conditions will be applied consistently with applicable law. They will not remove rights relating to defective products, inaccurate descriptions, or other legally protected claims.
3. How to Request a Return
Contact us using one of the following methods:
- Email: sales@golfglidellc.com
- Phone:
- Text:
Provide your name, order number, golf cart model, delivery date, and reason for the return. Include photographs if the cart is damaged or differs from the order.
We will review your request and provide instructions for the approved return method and destination. Do not send a golf cart to an unapproved address.
4. Return Shipping Costs
[CONFIRM BEFORE PUBLISHING: State who pays return freight for change-of-mind returns, defective golf carts, incorrect items, and transit damage.]
Golf carts may require specialized transportation. Any return freight charge, restocking fee, or deduction from a refund must be disclosed clearly before the customer commits to the purchase or return, as applicable, and must comply with applicable law.
5. Refunds
Approved refunds will be issued to the original payment method where practicable and as permitted by applicable law.
Refund processing time: [INSERT THE ACTUAL NUMBER OF BUSINESS DAYS AFTER RETURN APPROVAL OR INSPECTION].
Your bank or payment provider may require additional time to post the refund.
6. Damaged, Defective, or Incorrect Products
If your golf cart arrives damaged, has a defect, or differs materially from the product ordered, contact us promptly.
We will assess the issue and explain the available remedies under this policy, the applicable warranty, and relevant law.
7. New and Used Golf Carts
Please review the product description, photographs, specifications, and stated condition before ordering. Used golf carts may have wear or cosmetic marks that are disclosed in the listing.
Disclosed condition details do not eliminate rights relating to misleading descriptions, defects, or applicable consumer protection laws.
8. Contact Information
Business Name: Golf Glide LLC
Phone:
Text:
Email: sales@golfglidellc.com
Address: 2380-2382 Lindberg Loop, Richland, WA 99354
Business Hours: Monday – Friday, 8:00 AM – 5:00 PM PST
Response Time: 24 hours