Warranty Policy
Golf Glide LLC provides a company warranty for eligible golf carts sold directly by Golf Glide LLC, subject to the written warranty terms applicable to the purchased product.
1. Warranty Duration and Coverage
New Golf Carts
New carts come with the manufacturer’s limited warranty (for example E-Z-GO, Club Car, Denago, ICON, Epic, Tara or Verdi). Coverage, length and exclusions are set by each manufacturer and vary by brand, model and component, such as the frame, drivetrain and battery. The manufacturer’s warranty documents are included with your cart, and we can send you a copy before you buy.
Pre-Owned Golf Carts
If a pre-owned cart’s listing states a warranty, that warranty applies exactly as written on the listing. Any manufacturer warranty still in effect transfers to you where the manufacturer allows it. Otherwise, pre-owned carts are sold as-is, and their condition is described on each listing.
Coverage may differ according to the golf cart model, age, condition, and purchase terms. The applicable written warranty must identify the coverage provided for the specific cart.
2. Warranty Eligibility
The warranty applies to eligible golf carts purchased directly from Golf Glide LLC, subject to the written warranty and applicable law.
Proof of purchase may be required to verify eligibility.
3. How to Submit a Warranty Claim
To request warranty service:
- Email sales@golfglidellc.com or call .
- Provide your order number, golf cart model, and purchase date.
- Describe the issue and when it began.
- Provide photographs or other reasonable information requested to assess the claim.
Please wait for instructions before shipping a golf cart or component for inspection or repair.
4. Warranty Assessment and Resolution
Golf Glide LLC will review the claim to determine whether the issue is covered by the applicable written warranty.
Subject to the warranty terms and applicable law, an approved claim may be resolved through repair, replacement of a covered component, replacement of the golf cart, or another appropriate remedy.
5. Proposed Exclusions
The following exclusions must be confirmed against the actual warranty before publication:
- Damage caused by misuse, accidents, or neglect.
- Normal wear and tear or routine maintenance.
- Damage attributable to improper charging, storage, or maintenance.
- Damage attributable to unauthorized modifications or repairs.
- Cosmetic wear or condition characteristics disclosed before purchase, where permitted by law.
No exclusion will remove a right or remedy that cannot legally be excluded.
6. New and Used Golf Carts
New and used golf carts may have different warranty periods and coverage. The applicable warranty should identify the coverage provided for the specific cart and disclose material limitations before purchase.
7. Customer Responsibilities
Customers should follow applicable operating, charging, maintenance, and safety instructions supplied with the golf cart.
If a problem could create a safety risk or further damage, discontinue use where appropriate and contact Golf Glide LLC for guidance.
8. Legal Rights
This policy describes Golf Glide LLC’s additional company warranty. It does not remove any statutory warranty, consumer protection, or other legal right that cannot lawfully be excluded.
9. Contact Information
Business Name: Golf Glide LLC
Phone:
Text:
Email: sales@golfglidellc.com
Address: 2380-2382 Lindberg Loop, Richland, WA 99354
Business Hours: Monday – Friday, 8:00 AM – 5:00 PM PST
Response Time: 24 hours